We offer a 100% satisfaction guarantee or money back in our 30-day return policy.
You may return your purchase without any penalty and without specifying the reason within thirty (30) days of receipt of the products purchased on www.zimlay.com. Simply send an e-mail to support@zimlay.comwith the invoice number and your intentions and an RMA (Return Merchandise Authorization) and return instructions will be provided to you. Customer is responsible for all return shipping charges. Once the product has been received in good condition, the refund will be processed within 48 hours.
In case, you received a wrong or damaged product, simply email us the pictures showing the damage at support@zimlay.com and an exchange request will be processed. The tracking update will be provided when the replacement is shipped out along with instructions for the damaged piece.
Zimlay is one of the fastest growing online sources for all of your home decor needs. Our extensive experience of over 20 years in home decor furnishing industry has given us a firsthand insight into consumer trends and styles. We offer exceptional values on an extensive selection of quality furniture, accents, area rugs, lighting, wall art, accessories and home decor gifts including patio garden decor.
Our Expert team travel worldwide to source the very best selection of all things home decor. Through strong relationships with manufacturers both in United States and abroad, volume purchasing and implementing the latest technology we are able to keep our overhead low and pass the savings to our customers.