- CALL US: 954-383-8423
- EMAIL: support@zimlay.com
We offer a 100% satisfaction guarantee or money back in our 30-day return policy.
You may return your purchase without any penalty and without specifying the reason within thirty (30) days of receipt of the products purchased on www.zimlay.com. Simply send an e-mail to support@zimlay.comwith the invoice number and your intentions and an RMA (Return Merchandise Authorization) and return instructions will be provided to you. Customer is responsible for all return shipping charges. Once the product has been received in good condition, the refund will be processed within 48 hours.
In case, you received a wrong or damaged product, simply email us the pictures showing the damage at support@zimlay.com and an exchange request will be processed. The tracking update will be provided when the replacement is shipped out along with instructions for the damaged piece.
Ore International headquartered in Cerritos, California have been providing e-commerce platform solutions to many of America’s most prominent brands. With a large, loyal and rapidly growing customer base established, we expanded into select general merchandise products including home furniture, office desks, room dividers, garden, children’s furniture, and home and lifestyle products. Ore International’s extensive experience and core expertise is providing highly secure, reliable, scalable transactional e-commerce platforms and service solutions. These platform solutions aim to allow brands to maximize the online sales opportunity. Our nationwide fulfillment and delivery capabilities, high-quality customer service support and scalable technology infrastructure enable it to provide a compelling online shopping experience.
