We offer a 100% satisfaction guarantee or money back in our 30-day return policy.
You may return your purchase without any penalty and without specifying the reason within thirty (30) days of receipt of the products purchased on www.zimlay.com. Simply send an e-mail to firstname.lastname@example.org the invoice number and your intentions and an RMA (Return Merchandise Authorization) and return instructions will be provided to you. Customer is responsible for all return shipping charges. Once the product has been received in good condition, the refund will be processed within 48 hours.
In case, you received a wrong or damaged product, simply email us the pictures showing the damage at email@example.com and an exchange request will be processed. The tracking update will be provided when the replacement is shipped out along with instructions for the damaged piece.
ACME started doing business in Los Angeles, California in 1985. Today we have six branches located in San Francisco, New York City, New Jersey, Texas, Atlanta, Miami, and one distributor in Arizona. From the beginning, we have set out to provide our customers with service, value and quality. In our new 1600,000 square feet fully racked warehouse in Los Angeles,we can ship out most orders within 48 hours. In most instances we canship 90% of the items requested. This is possible due to the fact that we maintain inventory at all times. We also offer our customers a traffic department that offers the most competitive freight rates. We are very proud of the growth ACME has realized since 1985. Besides the six branches we also maintain showrooms in Tupelo, Mississippi, High Point, North Carolina, and our newest showroom in Las Vegas, Nevada. In addition, we value our loyal customers and the many friendships we have developed with our clientele.